Page Index Toggle Pages: 1 Send TopicPrint
Normal Topic Decorative DVD Case - Paris Custom (Read 9848 times)
DG
New Member
*
Offline


DiscSox Media Storage

Posts: 2
Joined: Sep 22nd, 2008
Gender: Female
Decorative DVD Case - Paris Custom
May 27th, 2011 at 3:24pm
Print Post  
Has anyone else purchased these cases? I received mine approximately two weeks ago, and on each case the right clasps have broken off (completely fell apart.)

According to the website, it's too late for me to report the issue to Customer Service (within three days of delivery.) The shipping boxes arrived in fine condition.

Has anyone else encountered this issue? If so, how did you fix the latches?
  
Back to top
 
IP Logged
 
Forum Admin
Forum Administrator
*****
Offline


DiscSox are forever

Posts: 129
Location: DiscSox Admin Land
Joined: Jun 9th, 2002
Gender: Male
Re: Decorative DVD Case - Paris Custom
Reply #1 - May 27th, 2011 at 6:55pm
Print Post  
Hi DG,
We apologize for the issues with the cases. We never experienced these problems before.

A representative has already tried to contact you.
We will resolved the problem promptly.

Cheers,

Marcello
  
Back to top
WWW  
IP Logged
 
DG
New Member
*
Offline


DiscSox Media Storage

Posts: 2
Joined: Sep 22nd, 2008
Gender: Female
Re: Decorative DVD Case - Paris Custom
Reply #2 - Jun 13th, 2011 at 6:58pm
Print Post  
Just a quick thank you for the fast response and excellent customer service. I highly recommend your products and your company!  Smiley
  
Back to top
 
IP Logged
 
Page Index Toggle Pages: 1
Send TopicPrint